Terms & Policies
Terms and Conditions
Welcome to Mind Motion Wellness Pilates + Fitness (Mind Motion Wellness, LLC) (“Mind Motion Wellness,” “we,” “our,” or “us”). By accessing our website, creating an account, purchasing services, or participating in classes, private sessions, workshops, or events, you agree to these Terms & Conditions.
1. Eligibility
Participants must be at least 18 years of age or have a parent or legal guardian complete all required registration documents and waivers.
2. Health & Medical Responsibility
By participating in our services, you acknowledge that:
You are physically able to participate in exercise.
You have consulted with your physician regarding any medical conditions if necessary.
You agree to immediately notify your instructor of any injury, pregnancy, illness, pain, or physical limitation before class begins.
You participate at your own risk.
3. Reservations
All classes, private sessions, and appointments must be reserved through our online booking platform or mobile app.
Space is limited and reservations are accepted on a first-come, first-served basis.
4. Cancellation Policy
Group Classes
Cancellations must be made at least 24 hours before the scheduled class.
Late cancellations and no-shows will result in the loss of the class credit or may incur the applicable cancellation fee.
Private & Semi-Private Sessions
A minimum of 24 hours’ notice is required.
Late cancellations and missed appointments are charged in full.
5. Waitlist Policy
If you join a waitlist:
You may be automatically added to class if a space becomes available.
You may be added up to one hour before class begins.
Once added, the standard cancellation policy applies.
It is your responsibility to monitor your email and text notifications.
6. Late Arrival Policy
For your safety and to minimize disruption:
Doors may be closed after class begins.
Clients arriving late may not be permitted to join class.
Late arrivals are considered missed reservations and are subject to the cancellation policy.
7. Memberships & Class Packages
Memberships and class packages are non-transferable.
Unless otherwise stated by law, purchases are non-refundable.
Class packages expire according to the terms displayed at the time of purchase.
Promotional packages cannot be combined with other offers.
8. Pricing
Prices are subject to change.
9. Studio Etiquette
To help create a welcoming environment:
Arrive a few minutes before class.
Wear appropriate workout attire.
Grip socks are required for Pilates equipment classes.
Silence mobile devices.
Respect instructors, staff, equipment, and fellow clients.
Clean equipment after use as directed.
10. Personal Property
Mind Motion Wellness is not responsible for lost, stolen, or damaged personal belongings.
11. Photography & Social Media
From time to time we may photograph or record activities for promotional purposes.
If you prefer not to appear in photographs or videos, please notify our staff before class.
12. Workshops & Special Events
Workshops, teacher trainings, and special events may have separate cancellation and refund policies, which will be provided during registration.
13. Code of Conduct
We reserve the right to refuse service or terminate memberships without refund for behavior that is unsafe, abusive, threatening, discriminatory, disruptive, or otherwise inappropriate.
14. Intellectual Property
All content on our website, branding, logos, class descriptions, videos, photographs, and educational materials are the property of Mind Motion Wellness LLC and may not be copied or reproduced without written permission.
15. Limitation of Liability
To the fullest extent permitted by New Jersey law, Mind Motion Wellness LLC, its owners, employees, instructors, contractors, and affiliates shall not be liable for injuries, losses, damages, or claims arising from participation in studio activities, except where prohibited by law.
16. Assumption of Risk
Exercise involves inherent risks, including but not limited to muscle strains, falls, equipment-related injuries, and other unforeseen events. By participating, you voluntarily assume these risks.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of New Jersey.
18. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on our website and become effective immediately upon posting.
19. Contact Information
Mind Motion Wellness Pilates + Fitness
Westfield, New Jersey
Email: info@mindmotionwellnessnj.com
Phone: 908-529-0999
Website: www.mindmotionwellnessnj.com
By creating an account, purchasing services, or participating in any class, session, workshop, or event, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
Studio Policies
Class Information
All classes are mixed-level and for everyone! Beginners are welcome! Our experienced certified instructors are trained to level exercises to provide the best experience for you! If you have an injury, please inform the Studio before class so we can provide appropriate accommodations. Classes must have at least 2 participants to run. The Studio has the right to substitute an instructor for a class if needed.
Class Reservations
All classes can be booked up to one week in advance through our online portal or with our complementary concierge booking service. Classes must be booked with paid sessions.
Attire & Cleanliness
Grip socks are required for your safety. Grip socks are available for purchase in the Studio. Please wear comfortable, form-fitting attire and wipe down the equipment after use.
Health & Safety
Sanitizing or handwashing before class is encouraged. If you are feeling unwell, please reach out to the studio at 908-529-0999 before class.
Cancellation Policy
Due to our small class sizes, all classes have a 24-hour cancellation policy. For Pilates reformer/apparatus classes, any no-shows or cancellations made less than 24 hours in advance for any reason will be subject to a full charge. For small-group fitness classes, the same policy holds; however, unlimited members will be charged $10 for a no-show or for a cancellation made less than 12 hours in advance.
Waitlist Policy
Clients on the waitlist will be automatically placed into the class by the system up to an hour before the class begins if a space becomes available. You will automatically be notified by email if you are moved into class from the waitlist. Once added to the class, standard cancellation policies apply. If you find you are unable to make the class and have not yet been added, we kindly ask that you remove yourself from the waitlist through the online portal.
Inclement Weather
During periods of inclement weather, if the public schools are open, the Studio is open. You will be notified of any schedule changes or closures before class.
The purchase of all services and merchandise is final.
By attending, you agree to abide by these policies.
Privacy Policy
Mind Motion Wellness LLC
Westfield, New Jersey
Mind Motion Wellness LLC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained from our clients, website visitors, and prospective clients.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing address
Emergency contact information
Date of birth
Payment and billing information
Account login credentials
Health and Fitness Information
To provide safe and effective Pilates and fitness services, we may collect:
Health history information
Injury and medical condition disclosures
Physical limitations or fitness goals
Liability waivers and consent forms
Website and Technology Information
When you visit our website, we may collect:
IP address
Browser type and device information
Website usage and analytics data
Cookies and similar technologies
How We Use Your Information
We use your information to:
Schedule and manage classes, appointments, and memberships
Process payments and transactions
Communicate about bookings, waitlists, cancellations, and studio updates
Provide customer support
Maintain client records
Improve our services and website
Comply with legal obligations
Ensure the safety of participants during classes and sessions
Communications
By providing your contact information, you may receive:
Appointment and class confirmations
Waitlist notifications
Studio announcements and operational updates
Promotional emails and newsletters
You may opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
Payment Processing
Payments may be processed through third-party payment processors. We do not store complete credit card information on our systems. Payment information is handled in accordance with the security standards of our payment processing providers.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with:
Booking and scheduling software providers
Payment processing providers
Email and communication service providers
Legal or regulatory authorities when required by law
These third parties are only provided information necessary to perform services on our behalf.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be 100% secure.
Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes and enforce agreements
Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand website traffic. You may adjust your browser settings to refuse cookies, though some website features may not function properly.
Your Rights
Subject to applicable law, you may:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of certain information
Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are not directed to children under the age of 13 without parental consent. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website and become effective upon posting.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Mind Motion Wellness LLC
Westfield, New Jersey
Email: info@mindmotionwellnessnj.com
Phone: 908-529-0999
By using our services, website, or booking platform, you acknowledge that you have read and understand this Privacy Policy.